CVE-2021-43971 - Vulnerability Details - OpenCVE

Description

A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.

Published: 2022-01-11

Score: 8.8 High

EPSS: 1.7% Low

KEV: No

Impact:

Action:

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

cpe:2.3:a:sysaid:sysaid:20.4.74:b10:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No vendor fix or workaround currently provided.

Additional remediation guidance may be available on OpenCVE Cloud.

Tracking

Sign in to view the affected projects.

Advisories

Source	ID	Title
EUVD	EUVD-2021-30833	A SQL injection vulnerability in /mobile/SelectUsers.jsp in SysAid ITIL 20.4.74 b10 allows a remote authenticated attacker to execute arbitrary SQL commands via the filterText parameter.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact High

Integrity Impact High

Availability Impact High

User Interaction None

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication Single

Confidentiality Impact Partial

Integrity Impact Partial

Availability Impact Partial

This CVE is not in the KEV list.

The EPSS score is 0.01744.

Key SSVC decision points have not yet been added.

References

Link	Providers
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2021-0002.md
https://github.com/atredispartners/advisories/blob/master/ATREDIS-2022-0001.md
https://www.sysaid.com/it-service-management-software/incident-management

History

No history.

Subscriptions

Sysaid Sysaid

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2022-01-11T19:17:47.000Z

Updated: 2024-08-04T04:10:17.124Z

Reserved: 2021-11-17T00:00:00.000Z

Link: CVE-2021-43971

Vulnrichment

No data.

NVD

Status : Modified

Published: 2022-01-11T20:15:07.580

Modified: 2026-06-17T04:11:42.950

Link: CVE-2021-43971

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-89
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

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