CVE-2021-28022 - Vulnerability Details - OpenCVE

Description

Blind SQL injection in the login form in ServiceTonic Helpdesk software < 9.0.35937 allows attacker to exfiltrate information via specially crafted HQL-compatible time-based SQL queries.

Published: 2021-11-08

Score: 7.5 High

EPSS: 1.1% Low

KEV: No

Impact:

Action:

Analysis

Analysis and contextual insights are available on OpenCVE Cloud.

Default status is the baseline for the product, each version can override it (e.g. patched versions marked unaffected).

Vendor Product Default status Versions

n/a

n/a

affected

Version	Status	Constraints
`n/a`	affected	—

Configuration 1 [-]

cpe:2.3:a:servicetonic:servicetonic:*:*:*:*:*:*:*:*

No data.

No data available yet.

Remediation

No vendor fix or workaround currently provided.

Additional remediation guidance may be available on OpenCVE Cloud.

Tracking

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Advisories

Source	ID	Title
EUVD	EUVD-2021-14740	Blind SQL injection in the login form in ServiceTonic Helpdesk software < 9.0.35937 allows attacker to exfiltrate information via specially crafted HQL-compatible time-based SQL queries.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required None

Scope Unchanged

Confidentiality Impact High

Integrity Impact None

Availability Impact None

User Interaction None

No CVSS v3.0

Access Vector Network

Access Complexity Low

Authentication None

Confidentiality Impact Partial

Integrity Impact None

Availability Impact None

This CVE is not in the KEV list.

The EPSS score is 0.01115.

Key SSVC decision points have not yet been added.

References

Link	Providers
https://www.servicetonic.com/
https://www.srlabs.de/bites/chaining-three-zero-day-exploits-in-itsm-software-servicetonic-for-remote-code-execution

History

No history.

Subscriptions

Servicetonic Servicetonic

MITRE

Status: PUBLISHED

Assigner: mitre

Published: 2021-11-08T14:28:50.000Z

Updated: 2024-08-03T21:33:17.047Z

Reserved: 2021-03-05T00:00:00.000Z

Link: CVE-2021-28022

Vulnrichment

No data.

NVD

Status : Modified

Published: 2021-11-08T15:15:07.797

Modified: 2026-06-17T03:45:43.887

Link: CVE-2021-28022

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

CWE-89
Improper Neutralization of Special Elements used in an SQL Command ('SQL Injection')

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